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BPO服务的六种类型

发布时间: 2010-07-14 12:00:00   来源:花桥金融外包研究中心   字体选择:[ ]

   如今,数据录入业务流程外包服务成了外包业最流行的术语。互联网的灵活性和更好的沟通策略更有助于BPO外包的开展。可用BPO服务的类型多种多样,最主要的有如下六种:数字数据录入—包括电信账单、医疗账单、核赔结等的录入;文本录入—邮件列表、文字处理、电子书和法律文件的录入;数据处理——支票、保险理赔、表格、图像和数据等的处理;数据转换—为一个数据输出过程,可提供所需最佳格式;在线表格录入—以在线录入心事满足组织需要在线数据输入的相关服务;OCR/ICR处理—即光学字符识别(OCR)和智能字符识别(ICR),包括发票处理、表格扫描、光学字符识别的文件扫描,光学字符识别转换等等。

英文原文:

Data entry, 6 types of outsourcing BPO services

The Outsource Blog︱July 12th, 2010

Data Entry BPO Services are now become most popular term for outsourcing. Flexibility in internet and better communication strategies made BPO Outsourcing easier. There many types of BPO services available but over here we are going to know about most important 6 types as defined as below:

Numeric Data Entry:

Numeric data entry involves telecom billing, medical billing, examination results, account forms etc. in this method accuracy must required as a small mistake can make big effect on whole the projects. Various offshore telecom companies, medical companies are outsourcing their requirements to save their time and cost. Professional firms are also offering many advantages like data security, transparency, duplicate checking and low cost.

Textual Data Entry:

It involves mailing lists, word processing, yellow page listings, E-books and Legal documents. This service offer outputs in various formats like HTML, FrameMaker, XML, PDF, GIF, JPG, TIFF, PageMaker, Excel, Word and QuarkXpress. So it is very easy for you to ask any type of formatted output. This method mainly used for E-book creation as it is easy to keep and easy to access anywhere. For outsourcing you just need to send requirements in any format and you will sure get quality outputs.

Data Processing:

Data processing involves check processing, insurance claim processing, forms processing, survey processing, image processing and all type of business data processing. Data processing serves facilities like accurate outputs, low cost and time bound outputs. Various business organizations making outsourcing their valuable time and apply that time on other tasks.

Data Conversion:

Data conversion is a process that offer various formatted outputs which is best suitable for you. You can convert your data files in to various formats using data conversion. It involves PDF conversion, XML conversion, Document conversion; Document digitizing, RTF Conversion and RTF conversion.

Online Form Entry:

Many of the organizations need online data entry services so online form entry is a good option. Professional firms are providing online data entry services within turnaround time. In this method it doesn’t matter from which county you are as internet is providing many facilities and flexibilities.

OCR / ICR Processing:

It can be defined as Optical Character Recognition (OCR) and Intelligent Character Recognition (ICR). It involves invoice processing, Forms scanning, document imagining OCR scanning, OCR conversion and much more.

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